< Back to Refinery Hotel New York

Meet Refinery: Bell Captain Ray

One of the aspects that contribute to a fantastic New York experience is the people you meet. Here at Refinery, we take that seriously, especially when it comes to our staff. Last month, we introduced you to front desk agent Gabe. Now, we’re shining the spotlight on Ray, a bell captain who’s been with the hotel for five years. Like Gabe, Ray’s a native New Yorker who’s always eager to share his local recommendations. As part of our #MeetRefinery series, we caught up with Ray to learn more about his life at Refinery, plus the places he loves in the city.

What’s your favorite aspect of being a bell captain?

I love working with my amazing team and all the new people we meet daily.

What’s one of your best memories from your time at Refinery?

I am a BIG New York Rangers fan, so the most memorable experience has been helping the great hockey legend Mark Messier during his stay at the Refinery.  It was a true honor having him as a guest in our hotel.

What do you love most about New York?

There is always something to do. Any day, any time, any season. It truly is  “The City That Never Sleeps!”


Where do New Yorkers really go? Ray shares his favorige spots in Midtown.

Coffee Shops

Culture Espresso: 72 W 38th St; 212-302-0200

Lunch Options

Sophie’s Cuban Cuisine is great for a quick bite. 1015 6th Ave; 212-221-7853

Food at Refinery

The burger at Parker and Quinn is epic!

Peaceful Hangouts

Bryant Park, especially on a nice spring day.

Culture Hubs

It’s a toss-up between the Met or MoMA.

Hidden Gem

As a Brooklyn native, I think every guest should take a short ride over the Brooklyn Bridge and get a true slice of Brooklyn pizza. Best pizza in the world!


Related Articles

Refinery New York Book A Room